Vælg en side

Solltest du innerhalb von 24 Stunden nach abgeschlossener Bestellung keine Bestätigung via E-Mail an die angegebene E-Mail-Adresse erhalten, kontaktiere bitte dein otelo-Team. Du findest deinen PUK nicht mehr? Kein Problem. Du findest Deine PUK unter Meine Daten in deinem persönlichen Kundenbereich mein otelo. Gehe hierzu oben rechts auf Mein otelo. Es öffnet sich ein kleines Fenster. Unter Meine Daten erfährst Du im Bereich otelo SIM-Karte deinen PUK. Ja, du kannst nachträglich eine Mobilfunk-Nummer zu uns mitnehmen. In deinem persönlichen Kundenbereich Mein otelo findest du unter Services den entsprechenden Antrag zur Rufnummer-Mitnahme. Everything you need to know about cancelling your Pay monthly account – for example, how your bills will be affected or how to keep your number when you move providers – is on our cancel your account page Ja, du hast die Möglichkeit, dein monatliches Datenvolumen mit einer unserer flexiblen Tarifoptionen jederzeit monatlich oder einmalig zu erhöhen. Einen Überblick über die verschiedenen Daten-Upgrades findest du in der Mein otelo App oder in deinem persönlichen Kundenbereich Mein otelo. Deine SIM-Karte haben wir bereits für dich aktiviert, so dass du deinen otelo Tarif direkt nutzen kannst.

I have had exceptionally bad experiences with mobilcom. I took mobilcom as a mobile carrier in 2012. Ater two years I started having serious problems with connection. Now that I recall, I dont know if the internet ever worked properly. I could not get online, which was the whole point of me being their customer. I tried to seek help from their shop in Bad Homburg. The shop said they could not help, the reason being, I guess they only sell new contracts. I decided to terminate the contract as the connection simply did not work.

This was done in the same Bad Homburg shop. I even went back to their shop to doublecheck the termination was done as I still saw some mail from mobilcom. I thought this was the end of my bad experience. After over a year had passed I noticed in my bank statement that Mobilcom is still withdrawing money from my account. I contacted mobilcom, and they said they never any termination of contract. As my mistake I should have saved and filed the termination paper. Now I have once more terminated the contract, but as expected in the fine print there is again a waiting period of 6moths or so… .

Contact to Listing Owner

Captcha Code